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FAQ

Everything you might ask.

Plain answers on the product, how it is made, how to store it, and how it ships.

Bacteriostatic water is purified water containing 0.9% benzyl alcohol, an agent that inhibits the growth of bacteria. The preservative allows a sealed multi-dose vial to be accessed more than once. It is widely used in laboratory, clinical and compounding settings.
Plain sterile water carries no preservative, so it is generally intended for single use. Bacteriostatic water adds 0.9% benzyl alcohol, which is what makes a multi-dose vial practical.
We supply 3 mL and 10 mL multi-dose vials, available individually or in packs of 3, 5 and 10. Larger standing orders can be arranged on request.
We start from USP-grade water, pass it through a 0.22 micron sterile membrane, then fill and flip-cap seal under filtered air in a controlled cleanroom. Every batch is checked for clarity and sterility before it is released.
Store sealed vials at room temperature, away from direct light. Once a vial has been opened, follow standard practice for multi-dose vials and discard it within the period indicated on the label.
Follow the period stated on the label for multi-dose vials. Always inspect before use: the water should be completely clear, with no cloudiness or particles.
Orders are dispatched within 24 hours in plain, unbranded packaging by express registered post. Shipping is free up to 1kg (about five ten-packs), then $20 per additional kilogram.
Yes. For standing orders and clinic pricing, get in touch through the contact page with an idea of your volume and we will set you up.
Laboratories, clinics, compounding pharmacies and research professionals who need a clean, consistent and fully traceable supply. Information on this site is provided for product and quality purposes and is not medical advice.